Keep up to date with licence changes - Active Checks
The best way to keep up to date with your labour provider’s licence status is to register for the ‘active check’ alerts service.
It’s very simple to sign up, you can make a check by calling our helpline on 0845 602 5020. Or you can check online, just follow these steps:
- register with the Government Gateway to obtain a user ID and password, which ensures your information is secure and confidential
- once you have your user ID, you can log in to make an active check
- search for your labour provider using their unique reference number (URN)
- confirm the details and check the person you have been dealing with is named on the licence.
Please be aware that due to maintenance work on the licensing system the public register may be unavailable from 2 to 3 September and 23 to 24 September.
I have forgotten my user details
If you have forgotten either your user ID or password you can reset it by clicking here and selecting the last option of the four choices listed.
If you have forgotten both your user ID and password, email firstname.lastname@example.org and we will arrange for your details to be resent. Please allow 7-10 working days for these to arrive.
What happens next?
If your active check is successful a message to confirm this will appear. If the check is not successful it could mean that the labour provider is not licensed and you will need to contact us to verify this. If the active check is unsuccessful or you cannot find the labour provider’s details, please do not assume they are unlicensed. There may have been a problem registering the check.
Stay one step ahead
Making an active check on a labour provider will mean you have a record to show you have taken reasonable steps to use a licensed labour provider. It is a criminal offence to use a labour provider who does not have GLAA licence.
The ‘Reasonable steps’ guidance booklet has more information on how you can check your labour provider is licensed. Following the steps in the booklet and conducting an active check will protect you against prosecution should your labour provider be operating without a licence.
Following our move from Defra to the Home Office (read more about our change of sponsor department), some parts of the website have not yet been updated with the new logo and colours. Please be assured that any pages that still show the Defra logo are current and part of the GLA site.
Guidance for 'blank screen' issues
If you are using the latest version of a web browser and experience any problems with your screen, read our guidance on how to resolve the issue.
Find out more...
GLAA Public Register: check and search our online, current list of all GLA licence holders to see if a labour provider is licensed
Active check guidance: Detailed information on how to register and check your labour provider is licensed
Reasonable steps booklet: Defra guidance for labour users