Privacy & Cookies
If you are a user with general public and anonymous access the GLAA website does not store or capture personal information, but merely logs the user's IP address that is automatically recognised by the web server.
The GLAA will collect and store personal information about individuals who subscribe for updates, or where information is voluntarily given to us when registering enquiries with the GLAA. The GLAA will only use such personal information to (i) provide the information or service you have requested; (ii) to process your enquiry; and (iii) as permitted or required by law.
This privacy statement covers the GLAA website at www.gla.gov.uk
You have the right to request a copy of personal information the GLAA holds about you. If you have a query concerning personal information held by the GLAA about you, please contact the us on 0845 602 5020 or email@example.com
When we provide services we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, such as your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a user name and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
We use temporary cookies on our website to help you create a personal profile and recieve updates when new information is added to the site. When you log in to the 'my profile' section a cookie is placed on your computer. This enables the website to recognise your user details so you can update your personal profile and preferences. Once you have logged out the cookie expires.
Managing cookies on your computer
You can check the cookies stored on your computer and delete any that have been installed. For advice on how to manage these small files yourself and learn more about them read "Cookies" on the GOV.UK website.
If you have any queries regading the cookies we use, please email firstname.lastname@example.org