Active checks and licence renewals
Important information about GLAA licence renewals and the GLAA active checks service - March 2021
Is your GLAA licence due for renewal?
Currently renewal reminders are being sent via email only as we have limited access to our office.
Please check your junk folder for renewal reminders from our Licensing team. We have had reports that some emails have been marked as junk and therefore not been received. Ensure you add email@example.com to your safe sender list.
The renewal of the licence is the responsibility of the business regardless of whether the business has or has not received a renewal notice and steps and systems should be put in place to ensure a timely renewal. It is for this reason the licence has the expiry date clearly printed on the certificate.
Visit the I want to renew my licence page for further information and details of how to pay for your licence.
Active checks service
Please note due to the current situation we have limited access to our offices. Therefore if you have signed up for postal active checks we are unable to issue them at the moment. Please log in to your active check account and change your preferred method of communication to email or regularly check the Public Register to see if your labour provider is still licensed.
Please do not send any post to the office for the foreseeable future. As mentioned previously access is limited and any post sent to us may not be dealt with in a timely manner.
Please send all communications via email to firstname.lastname@example.org
For further information on how to keep up with licence changes visit our active checks page.
The Licensing system is being replaced and you will not be able to access the Active Check service between 29 April 2021 at 17:00 and 11 May 2021 at 09:00.
To continue to use the Active Check service you will need to register your details again. You will then need to set up new active checks against your existing labour providers. Further details of the new registration process will be provided on the GLAA website on 11 May 2021.
We will let you know on this website if these dates change.
If you have any questions you should contact the Licensing Team by email on email@example.com or call the Licensing helpdesk on 0345 602 5020. Select option 1 when prompted.
Find out how to keep up with licence changes...