Who else can help?
There are a number of organisations who can give you detailed advice on all your employment rights including the Modern Slavery and Exploitation Helpline, the Employment Agency Standards Inspectorate (EAS) and HMRC's National Minimum Wage and National Living Wage team.
Details of all organisations who can offer employment advice can be found below.
Follow the links for additional information for those living in Scotland and Northern Ireland.
Modern Slavery and Exploitation Helpline
Information on modern slavery, how to spot it and where to report it.
On their website you will find resources, a list of related service providers and helpline providers and information about the Unseen app.
Call the helpline number below to report instances of modern slavery or file a report online.
Telephone: 08000 121 700
Citizens Advice Bureaux
Free, impartial and confidential advice on all issues with local offices around the UK.
Citizens Advice Bureaux - England and Wales
Telephone: +44 (0) 207 833 2181 for your local office number
Citizens Advice Bureaux - Northern Ireland
Telephone: +44 (0)289 023 1120 for your local office number
Citizens Advice Bureaux - Scotland
Telephone: +44 (0)131 550 1000 for your local office number
GOV.UK
Information from a wide range of government departments – guidance on pay, rest breaks, holiday entitlement, health and safety and redundancy.
Acas Helpline
Advice on the legal minimum wage, working hours and employment agencies. Free to call.
www.gov.uk/pay-and-work-rights
If you would like to complain about your treatment you can fill in a Pay and work rights complaint form
Telephone: +44 (0) 300 123 1100
Advisory, Conciliation and Arbitration Service (ACAS)
Provide free, independent guidance on employment rights and resolving workplace disputes.
Telephone:+44 (0) 300 123 1100
Trade Unions Congress (TUC)
The TUC brings together more than 5.5 million working people who make up their 48 member unions.
Telephone: +44 (0) 207 636 4030
Email: info@tuc.org.uk
Health and Safety at work
Detailed guidance on workers' rights from the Health and Safety Executive.
Your health, your safety: A brief guide for workers (hse.gov.uk)
National Insurance number
Contact Jobcentre Plus to apply for a National Insurance number
www.gov.uk/apply-national-insurance-number
Telephone: +44 (0) 345 600 0643
Crimestoppers
You can contact Crimestoppers for free, at any time, with information about crime. You do not need to leave your name and your call cannot be traced.
Telephone: +44 (0) 800 555 111
National Food Crime Unit
If you have information relating to dishonesty and food crime within food, drink or animal feed supply chains please contact the National Food Crime Unit.
Telephone: 0207 276 8787 (Food Crime Confidential Helpline)
Email: helpline@food.gov.uk
Report a food crime online: https://www.food.gov.uk/contactconsumersreport-problem/report-a-food-crime
Employment Agency Standards (EAS) Inspectorate
EAS regulates employment agencies / businesses and enforces minimum standards of conduct in the recruitment sector.
www.gov.uk/government/organisations/employment-agency-standards-inspectorate/about
Telephone: 0207 215 5000
Email: eas@businessandtrade.gov.uk
HMRC National Minimum Wage and National Living Wage team
Contact the HMRC National Minimum Wage and National Living Wage team to complain about not being paid the National Minimum Wage, employment agencies, gangmasters or working hours.
Use the complaints form on GOV.UK if you have concerns about:
- an employment agency
- working time limits (48 hour working week)
- National Minimum Wage
- the minimum wage when working in farming or agriculture
JobsAware
JobsAaware is a non-profit, joint industry and law enforcement organisation. It supports job seekers, agency staff and contractors with suspected fraud, malpractice, breach of legislation or poor experience they may encounter.
Contact JobsAware if you are unsure if a job advert is fake or if you want to report fraudulent or unfair activity.
Just Good Work app
Just Good Work is a free interactive mobile app, giving job-seekers and workers critical information and advice for everything needed on the journey to work, from recruitment, to employment and life in a new destination, to moving on or returning home.
Work Rights Centre
Charity providing free and confidential support with employment and immigration issues. Their advisers speak English, Russian, Ukrainian, Bulgarian, Spanish and Hindi.
Working hours: 10:00-17:00 Monday to Friday
email contact@workrightscentre.org
https://www.workrightscentre.org/
Work out pay from an umbrella company
This HMRC tool helps you to work out gross and net pay if you're a worker or employment business using an umbrella company. Visit GOV.UK to find out more.