Citizen engagement tools

Freedom of Information Act request.

Ref: FOI 25-26 26

Date issued: 21 August 2025

Subject: Citizen engagement tools

Question:

The information that we require, under the Freedom of Information Act, is as follows:

1) Do you use a Citizen Engagement platform?

2) If so, what tools do you use?

3) How much do you spend annually on a Citizen Engagement tool?

4) Which month & year does your contract with your supplier end?

Our response: 

1.     Yes

2.     Social Sprout and Vuelio

3.     Social Sprout £1,351.96; Vuelio £2,259.35

4.     Both contracts end in August 2025.