A message to licence holders from the GLAA Licensing team.

The GLAA recognises that we are all operating in exceptionally unusual and challenging circumstances. We are sympathetic to those challenges for business. We want to ensure that licence holders do not accidentally become unlicensed, resulting in them committing criminal offences potentially inadvertently. For that reason, we issue reminders to licence holders where their renewal is imminent. Presently, we are issuing reminders by email only.

A small number of licence holders have contacted us to say they have not received notification of renewal from the GLAA. If your licence is due to expire, please ensure you follow the procedures for its renewal. The renewal of the licence is the responsibility of the business regardless of whether the business has or has not received a renewal notice and steps and systems should be put in place to ensure a timely renewal. It is for this reason the licence has the expiry date clearly printed on the certificate.

The guidance in GLAA Brief 65 sets out in more detail the changes we have made to the licence renewal process and explains the new process to renew a GLAA licence.