A licence is revoked if the labour provider has failed a compliance investigation because they have not met the licensing standards.
A licence may be revoked with immediate effect or without immediate effect, depending on the standards that have been failed. Our Licensing Standards booklet details the conditions attached to each standard.
If a licence is revoked with immediate effect
If a labour provider does not meet a critical standard, for example quality of accommodation, their licence may be revoked with immediate effect. This means the business cannot continue to supply workers to the GLAA regulated sectors.
If a licence is revoked without immediate effect
If a labour provider does not meet a critical standard such as the minimum wage, their licence will be revoked without immediate effect. This means that they can continue to operate until an appeal is heard and the business will still be shown on the public register. If the appeal rules in favour of the labour provider they will be able to keep their licence, if not they will lose their licence and will be unable to supply labour in the GLAA sectors.
A labour provider can apply for a new licence before the appeal is heard, if the outstanding issues have been resolved. You can search the public register to check whether a new licence has been applied for or issued, or you can ring our helpline on 0845 602 5020.
It is a criminal offence to supply workers to the regulated sectors without a licence. It is also an offence to use an unlicensed labour provider. Read more about the criminal offences and sanctions.
Keeping up to date
Our active check service is the best way for labour users to keep informed. You can check the current status of a licence and will receive alerts if there are any inspections or changes to the licence.
Find out more...
Revocations register: Check the list of revoked licences
The licensing standards: The conditions that must be met to qualify for a licence
How we inspect and prosecute: Information on the different types of inspection, how the findings are reviewed and action that is taken
Inspection information sheet: The inspection process explained
Who has been inspected: Compliance inspections for the last 7 years