Applying for a GLAA Licence
There are two ways to apply for a licence, either online or by calling our helpline on 0345 602 5020 and when prompted, selecting option 1.
After 1 April 2020 you will not be able to apply for a licence online if you use Windows XP, Windows Vista or Internet Explorer 6 or 7. Other older operating systems and browsers may also be affected. You can still sign in to services through the Government Gateway using more up-to-date operating systems and browsers such as Internet Explorer 11, Microsoft Edge or the latest versions of Chrome or Firefox.
To apply online
- register your details here to get your SASPIN so you can enrol on to the LAWS application
- click here to log in, manage your account or to register on the Government Gateway and enrol for the LAWS application
I have forgotten my user details
If you have forgotten your password, to Self-Serve click here, select Logon and manage my account and select I have forgotten my Password.
In order to Self-Serve, you will need to have previously set up a Recovery Word, if you have not done so or do not remember your Recovery Word please email email@example.com.
Please note that users will be locked out of their account if they enter the wrong user ID or password 3 times. Their account will be unlocked after 2 hours. Helpdesk advisers can’t help unlock this.
What information will I need?
Before you begin your application you will need to have details of your business such as your VAT registration number, turnover and unique tax reference number, and personal information such as the address, date of birth and national insurance number for the principal authority, directors and partners of the business.
The application form guidance booklet has detailed information on the questions you will be asked.
You will also need to make sure you meet the conditions of the licensing standards.
We can help!
The GLAA can assist you during the licence application process and we would advise you to review our guidance and call our licensing helpdesk before seeking advice from third party consultants.
The following links may help:
To ask advice from our Licensing helpdesk please call 0345 602 5020 and when prompted select option 1.
How long does it take?
Once your payment has cleared your application will usually be processed in six to eight weeks. However, please be aware that this timescale is provided as a guide only and some applications will take longer.
During this period we run checks with other government departments and enforcement agencies, and your application inspection will be carried out. For more information on how the GLAA's inspection process works read our Inspections explained document.
How do I apply for a business not in the UK?
If you are applying for a licence to provide workers from outside of the United Kingdom (UK) you will need to attend an inspection with a GLAA officer. You will receive written details of the inspection and the information you will need to bring with you once your application has been completed. We may also contact the authorities in the country you are based in for further information.
Read more about Labour providers based outside the UK.
Find out more...
Application form guidance: Detailed information on how to apply for a licence
The licensing standards: The conditions that must be met to qualify for a licence
Licence decision policy: How the GLAA makes licensing decisions
Sample application form: An example form to show what information we ask for when you apply for a licence. Please DO NOT complete and return this form.
Licence fees: How fees are calculated and how to pay